Resort Policies
Please read the following information carefully to ensure that you have a wonderful vacation.
- Our Check In Time is 5:00pm or Later
- Our Check Out Time is 11:00am or Earlier
- If you will be arriving after office hours, your key, parking permit and map to your unit will be left for you in our after-hours lock box. This is located at our rental office between the double doors. Instructions to access this box may be found in our showcase on the wall.
- Reservations: A $200 Advance Deposit is required upon making a reservation. This is payable by Visa or MasterCard. We do accept checks if sent within four (4) business days from time of booking. This deposit is applied to your room charge.
- Full payment is due at the time of check-in. All rates are subject to applicable Michigan state, local taxes and resort fees
- Payment can be made with a Visa, MasterCard, personal check or cash. A Visa or MasterCard in the guests name is required for the registration card at the time of check-in.
- Boats/Snowmobiles: An special parking lot is provided for these recreational items.
- Housekeeping Services are provided after departure, but not provided on a daily basis.
- Parking: Due to limited space in our parking lots, please plan on parking a maximum of 1-2 vehicles only. If traveling with more than 2 vehicles, a special parking permit shall be obtained at the rental office and these additional vehicles must be parked in the overflow lot.
- The Maximum Occupancy of each unit may not be exceeded, due to local fire codes. These occupancy figures must include any children or babies.
- Pets: We are sorry, however, Pets are not permitted at Trout Creek.
- Quiet Hours are from 9:00 pm to 8:00 am. As each condominium shares a building with several other units, please remember to be considerate of your neighbors as you wish them to be to you.