• About Us
• About Our Staff
• Amenities
• Cancellation Policy
• Clubhouse
• Directions
• Hiking Trails Map
• Recycling Program
• Resort Map
• Resort Policies
• Reunions and Groups
• Snowmobile Policy
• Trout Creek Video
• Weddings

Resort Policies

Please read the following information carefully to ensure that you have a wonderful vacation.

• Our Check In Time is 5:00pm or Later
• Our Check Out Time is 11:00am or Earlier
• If you will be arriving after office hours, your key, parking permit and map to your unit will be left for you in our after-hours lock box. This is located at our rental office between the double doors. Instructions to access this box may be found over the telephone next to the safe.
• All of our condos are non-smoking.
• Deposit Policy: A $200 Advance Deposit is required upon making a reservation. This is payable by Visa or MasterCard. This deposit is applied to your room charge. Please read the Cancellation Policy.
• Holiday Deposit Policy: A $200 Advance Deposit is required upon making a reservation for dates between December 25 - January 2. On December 1, the balance is due in full. Please read the Cancellation Policy carefully.
• Full payment is due at the time of check-in (other than Holiday reservations). All rates are subject to applicable Michigan state, local taxes and resort fees.
• Payment can be made with a Visa, MasterCard, or cash. A Visa or MasterCard in the guest's name is required for the registration card at the time of check-in. We no longer accept personal checks.
• Boats/Snowmobiles: A special parking lot is provided for trailers and recreational vehicles.
• Housekeeping Services are not provided daily. Housekeeping cleans after your departure.
• Parking: Due to limited space in our parking lots, please plan on parking a maximum of 2 vehicles only. If larger than a one bedroom condo, you will have a 1 car garage (except condo 19). One of your vehicles may be parked in the garage and the other directly behind your garage. If traveling with more than 2 vehicles, a special parking permit shall be obtained at the rental office and these additional vehicles must be parked in one of the overflow lots.
• The Maximum Occupancy of each unit may not be exceeded, due to local fire codes. These occupancy figures must include any children or babies.
• Pets:  Pets are not permitted at Trout Creek.
• Quiet Hours are from 10:00 pm to 8:00 am. As each condominium shares a building with several other units, please remember to be considerate of your neighbors as you wish them to be to you.