Trout Creek Condominium Resort wants visitors to this Site to know that we are as concerned as you are about the privacy of any personal information that you may provide to us through this Site.

When you visit this Site, you are not required to provide any personal information unless you choose to do so. Our web server will recognize the domain name/IP address from which you are accessing this Site and certain other technical facts (such as the operating system and web browser that you are using), but not your e-mail address or other personally identifying information.

Personally identifiable information will not be collected unless you voluntarily send an e-mail message or fill out and send an online form. Your choice not to participate in these activities will not impair your ability to browse. However, it may impair your ability to access certain information or obtain a service online.

This Site uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help us analyze how users use the Site. The information generated by the cookie about your use of the Site (including your IP address) will be transmitted to and stored by Google on their servers. Google will use this information for the purpose of evaluating how the Site is used, compiling reports on Site activity for us, and providing other services related to Site activity and Internet usage. Google may also transfer this information to third parties when required to do so by law, or where third parties process the information for Google.

Trout Creek Condominium Resort also advertises on the Internet. In doing so, we use third party vendors, including Google, to show our ads on a variety of sites on the Internet. These third party vendors, including Google, use cookies to serve ads based on a user’s prior visits to the Site. Users may opt-out of Google’s use of cookies by visiting the Google advertising opt-out page. You can opt-out of other third party vendor’s use of cookies by visiting the Network Advertising Initiative opt-out page.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do so, you may not be able to use the full functionality of the Site. The information generated by the cookie may also be aggregated and accessed by third parties who provide services related to the Site to us. By using this Site, you consent to the processing of such data by Google and such third parties in the manner and for the purposes set forth above.

Trout Creek Condominium Resort
4749 S. Pleasantview Road
Harbor Springs, MI  49700

Please read the following information carefully to ensure that you have a wonderful vacation.

• Check-In Time is 5:00 pm. (please call ahead to see if an early check-in is available)
• Check-Out Time is 11:00 am
• If you will be arriving after office hours, your key, parking permit and map to your unit will be left for you in our after-hours lock box. This is located at our rental office between the double doors. Instructions to access this box may be found over the telephone next to the safe.
• All rental condominiums and common areas such as the pools, fitness center are non-smoking.

Deposit Policy for VRBO Guests:

1. Full Payment is due upon booking your reservation.
2. Please call the office at 1-800-748-0245 to take care of your payment within 24 hours of booking to complete your reservation.
3. If we do not hear from you within 24 hours, your reservation will be cancelled.

• Deposit Policy: A $200 Advance Deposit is required upon making a reservation. This is payable by Visa, MasterCard. American Express or Discover. This deposit is applied to your room charge. Please read the Cancellation Policy.
• Remaining Balance will be auto-billed 14 days ahead of your arrival date. All rates are subject to applicable Michigan state, local taxes and resort fees.
• If booking within 14 days of arrival, full payment is due at that time.
• Payment can be made with a Visa, MasterCard, Discover or American Express. A credit card in the guest’s name is required for the registration card at the time of check-in. We do not accept personal checks.
• Boats/Snowmobiles: A special parking lot is provided for trailers and recreational vehicles.
• Housekeeping Services are not provided daily. Housekeeping cleans after your departure.
• Fireworks, lanterns and bonfires are strictly prohibited
• Parking: Due to limited space in our parking lots, please plan on parking a maximum of 2 vehicles only. One bedroom condos have parking available in the condo parking lot. Condos larger than a one bedroom condo, will have a 1 car garage – in most cases. One of your vehicles shall be parked in the garage and the other directly behind the garage., but check with the front desk upon check-in for further instructions. If traveling with more than 2 vehicles, a special parking permit shall be obtained at the rental office and these additional vehicles must be parked in one of the overflow lots.
• Pool Rules: Glass and Alcohol are strictly prohibited at all of our pools. We will provide you with a complete list of pool and hot tub rules upon check-in.
• The Maximum Occupancy of each unit may not be exceeded, due to local fire codes. These occupancy figures must include any children or babies.
• Pets: Trout Creek Guests are not permitted to have any pets in any of the rental units.
• Quiet Hours are from 10:00 pm to 8:00 am. As each condominium shares a building with several other units, please remember to be as considerate of your neighbors as you wish them to be to you.

Snowmobiles are to be operated in accordance with these policies on Trout Creek property, by owners, guests of owners and Trout Creek renters only.  Please be sure to read the following information to ensure a wonderful, safe and successful vacation with us. It is the goal of the Trout Creek Board of Directors and management staff to provide you with a quality experience.

• Snowmobile use over most of the property is prohibited. Snowmobiles must be used on the roads and designated trails (they are marked and maps are available at the front desk). Most use is expected to be en route to a designated state trail by either the trail from the overflow lot north to the state trail or on Pleasantview Road to the trail north of Trout Creek property. Trout Creek roads may only be used to get from condos to either Pleasantview Road or the overflow lots.
• In order to avoid parking problems, trailers may not be kept in the condo parking lots. Trailers must be kept at the overflow lot or at the storage lot by the Conference Center.
• Snowmobiles may be parked in condo garages. Using the garage does reduce the number of parking spaces allocated at that condo to one. Snowmobiles may also be parked on the lawn areas near the condo parking lots, not in the lots themselves. They may also be parked in the recreational vehicle lot or the designated lot near the conference center.
• All snowmobiles will be operated at no more than 5 miles per hour on Trout Creek property. This will decrease noise and other problems significantly.
• Children of owners, guests of owners and Trout Creek guests who want to operate their snowmobiles independently of their parents on Trout Creek property must be at least 16 years of age and have a valid driver’s license.
• In the event of violations of these policies, the Board reserves the right to prohibit the use of snowmobiles on Trout Creek property by the individuals violating these policies.
• Anyone wishing to use a snowmobile at Trout Creek must register the snowmobile with the front desk and receive a tag prior to its use on the property. All necessary paperwork will be signed. This will include a waiver of claims against Trout Creek. Approved routes will be identified, and this snowmobile use policy reviewed with each registrant.
• Snowmobilers shall observe all applicable State rules at all times.

This report covers the drinking water quality for Trout Creek Condominiums for the 2022 calendar year. This information is a snapshot of the quality of the water that we provided to you in 2022. Included are details about where your water comes from, what it contains, and how it compares to United States Environmental Protection Agency (U.S. EPA) and state standards.

Your water comes from TWO groundwater wells, each over 225 feet deep. The State performed an assessment of our source water to determine the susceptibility or the relative potential of contamination. The susceptibility rating is on a seven-tiered scale from “very-low” to “very-high” based on geologic sensitivity, well construction, water chemistry and contamination sources. The susceptibility of our wells to contamination is LOW. There are no significant sources of contamination in our water supply. We are making efforts to protect our water wells by keeping potential sources of contamination away from our wells.

If you would like to know more about the report, please contact: Daniel DeWindt, General Manager of Trout Creek Condos, 4749 South Pleasantview Road, Harbor Springs, MI 49740, 231 526 9655, [email protected].

Contaminants and their presence in water: Drinking water, including bottled water, may reasonably be expected to contain at least small amounts of some contaminants. The presence of contaminants does not necessarily indicate that water poses a health risk. More information about contaminants and potential health effects can be obtained by calling the U.S. EPA’s Safe Drinking Water Hotline (800-426-4791).

Vulnerability of sub-populations: Some people may be more vulnerable to contaminants in drinking water than the general population. Immuno-compromised persons such as persons with cancer undergoing chemotherapy, persons who have undergone organ transplants, people with HIV/AIDS or other immune systems disorders, some elderly, and infants can be particularly at risk from infections. These people should seek advice about drinking water from their health care providers. U.S. EPA/Center for Disease Control guidelines on appropriate means to lessen the risk of infection by Cryptosporidium and other microbial contaminants are available from the Safe Drinking Water Hotline (800-426-4791).

Sources of drinking water: The sources of drinking water (both tap water and bottled water) include rivers, lakes, streams, ponds, reservoirs, springs, and wells. Our water comes from wells. As water travels over the surface of the land or through the ground, it dissolves naturally-occurring minerals and, in some cases, radioactive material, and can pick up substances resulting from the presence of animals or from human activity.

Contaminants that may be present in source water include:

• Microbial contaminants, such as viruses and bacteria which may come from sewage treatment plants, septic systems, agricultural livestock operations and wildlife.

• Inorganic contaminants, such as salts and metals which can be naturally-occurring or result from urban storm-water runoff, industrial or domestic wastewater discharges, oil and gas production, mining or farming.

• Pesticides and herbicides, which may come from a variety of sources such as agriculture and residential uses.

• Radioactive contaminants, which can be naturally occurring or be the result of oil and gas production and mining activities.

• Organic chemical contaminants, including synthetic and volatile organic chemicals, which are byproducts of industrial processes and petroleum production, and can also come from gas stations, urban storm-water runoff, and septic systems.

Page 2 of 4 – 2022 Trout Creek Consumer Confidence Report, June 22, 2023

In order to ensure that tap water is safe to drink, the U.S. EPA prescribes regulations that limit the levels of certain contaminants in water provided by public water systems. Federal Food and Drug Administration regulations establish limits for contaminants in bottled water which provide the same protection for public health.

Water Quality Data – The table below lists all the drinking water contaminants that we detected during the 2022 calendar year. The presence of these contaminants in the water does not necessarily indicate that the water poses a health risk. Unless otherwise noted, the data presented in this table is from testing done January 1 through December 31, 2022. The State allows us to monitor for certain contaminants less than once per year because the concentrations of these contaminants are not expected to vary significantly from year to year. All the data is representative of the water quality, but some are more than one year old.

Terms and abbreviations used below:

• Maximum Contaminant Level Goal (MCLG): The level of a contaminant in drinking water below which there is no known or expected risk to health. MCLGs allow for a margin of safety.

• Maximum Contaminant Level (MCL): The highest level of a contaminant that is allowed in drinking water. MCLs are set as close to the MCLGs as feasible using the best available treatment technology.

• Maximum Residual Disinfectant Level (MRDL): The highest level of a disinfectant allowed in drinking water. There is convincing evidence that addition of a disinfectant is necessary for control of microbial contaminants.

• Maximum Residual Disinfectant Level Goal (MRDLG): The level of a drinking water disinfectant below which there is no known or expected risk to health. MRDLGs do not reflect the benefits of the use of disinfectants to control microbial contaminants.

• Treatment Technique (TT): A required process intended to reduce the level of a contaminant in drinking water.

• N/A: Not applicable

• ND: not detectable at testing limit

• PTT: parts per trillion

• PPB: parts per billion or micrograms per liter

• PPM: parts per million or milligrams per liter

• Action Level (AL): The concentration of a contaminant which, if exceeded, triggers treatment or other requirements that a water system must follow

Regulated Contaminant MCL, TT, or MRDL MCLG or MRDLG Level Detected Range Year Sampled Violation Yes/No Typical Source of Contaminant

Sodium (PPM) 250 N/A 4.4 Zero 2022 No Erosion of natural deposits

Nitrate (PPM) 10 N/A ND Zero 2022 No Runoff from fertilizer use; Leaching from septic tanks, sewage; Erosion of natural deposits

TTHM Total 80 N/A 1.9 1.9 2021 No Byproduct of drinking water disinfection

Trihalomethanes (PPB)

Chlorine (PPM) 4 4 0.42 0.35 – 0.49 2022 No Water additive used to control microbes

Per- and polyfluoroalkyl substances (PFAS)

Regulated Contaminant MCL, TT, or MRDL MCLG or MRDLG Level Detected Range Year Sampled Violation Yes/No Typical Source of Contaminant

Perfluorohexane sulfonic acid 51 PPT N/A 2 N/A 2022 No Firefighting foam, Discharge, waste from industrial facilities

(PFHxS) (PPT)

Inorganic Contaminant
Sub to Action Levels (AL) Action Level MCLG Your Water Range of Results Year Sampled # Samples above all Typical Source of Contaminant

Lead (PPB) 15 0 5.0 0.0 to 5 2021 0 Lead service lines, corrosion of household plumbing incl fittings & fixtures; Erosion of natural deposits

Copper (PPM) 1.3 1.3 0.2 0 .1 to 0.2 2021 0 Corrosion of household plumbing systems; Erosion of natural deposits

1. Sodium is not a regulated contaminant.

2. The chlorine “Level Detected” was calculated using a running annual average.

3. Ninety (90) percent of the samples collected were at or below the level reported for our water.

Information about Nitrate: in drinking water, nitrate at levels above 10 ppm is a health risk for infants of less than six months of age. High nitrate levels in drinking water can cause blue baby syndrome. Nitrate levels may rise quickly for short periods of time because of rainfall or agricultural activity. If you are caring for an infant, you should ask for advice from your health care provider.

Information about lead: If present, elevated levels of lead can cause serious health problems, especially for pregnant women and young children. Lead in drinking water is primarily from materials and components associated Page 4 of 4 – 2022 Trout Creek Consumer Confidence Report, June 22, 2023 with service lines and home plumbing. Trout Creek Condominiums is responsible for providing high quality drinking water but cannot control the variety of materials used in plumbing components. When your water has been sitting for several hours, you can minimize the potential for lead exposure by flushing your tap for 30 seconds to 2 minutes before using water for drinking or cooking. If you are concerned about lead in your water, you may wish to have your water tested. Information on lead in drinking water, testing methods, and steps you can take to minimize exposure is available from the Safe Drinking Water Hotline or at http://www.epa.gov/safewater/lead.

Copper is an essential nutrient, but some people who drink water containing copper in excess of the action level over a relatively short amount of time could experience gastrointestinal distress. Some people who drink water containing copper in excess of the action level over many years could suffer liver or kidney damage. People with Wilson’s Disease should consult their personal doctor.

Monitoring and Reporting to the Department of Environment, Great Lakes, and Energy (EGLE) Requirements: The State of Michigan and the U.S. EPA require us to test our water on a regular basis to ensure its safety. Except as noted below, we met the testing requirements for 2022. We are required to monitor your drinking water for specific contaminants on a regular basis. Results of regular monitoring are an indicator of whether or not our drinking water meets health standards. During September 1, 2022, to September 30, 2022, we monitored for trihalomethanes (TTHM) and haloacetic acids (HAA5), however our sample for TTHM was rejected by the lab.

What should I do? There is nothing you need to do at this time. This is not an emergency. You do not need to boil water or use an alternative source of water at this time. Even though this is not an emergency, as our customers, you have the right to know what happened and what we are doing to correct the situation. The table below lists the contaminant samples we did not properly test for, how often we are supposed to sample for these contaminants, how many samples we are supposed to take, how many samples we took, when the samples should have been taken, and the date we will collect follow-up samples.

Contaminants – Required sampling frequency – Number of samples taken – When samples should have been collected – Date additional samples will be collected

TTHM 1 sample every 3 years in Sept 1 Sept 1-30, 2022 Sept 1 – 30, 2023

What happened? What is being done? We took our TTHM/HAA5 samples on time, however our TTHM sample was rejected. We are doing everything we can to avoid this issue in the future.

Please share this information with all the other people who drink this water, especially those who may not have received this notice directly (for example, people in apartments, nursing homes, schools, and businesses). You can do this by posting this notice in a public place or distributing copies by hand or mail.”

For more information, please contact Daniel DeWindt, 231 526-9655, [email protected].

We will update this report annually and will keep you informed of any problems that may occur throughout the year, as they happen. Copies are available at the Trout Creek Offices. We invite public participation in decisions that affect drinking water quality. Please contact Daniel at 231 526-9655 to find out the date and time of the regularly scheduled Trout Creek Board meeting. For more information about your water, or the contents of this report, contact Daniel DeWindt at Trout Creek Condominiums, 4749 South Pleasantview Road, Harbor Springs, MI 49740, 231 526-9655 or [email protected].

For more information about safe drinking water, visit the U.S. EPA at http://www.epa.gov/safewater/lead